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Scottish Public Services Ombudsman

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Sustainability Reports

Our annual sustainability reports include detailed information on our environmental commitment, our governance practices, our people and our involvement in our community.

  • Environment, Sustainability and Biodiversity Report 2020-21 (PDF, 416KB)

  • Environment, Sustainability and Biodiversity Report 2019-20 (PDF, 460KB)

  • Climate Change Duties Report 2020-21 (xlsx, 6.6MB)

  • Climate Change Duties Report 2019-20 (PDF, 511KB)

  • Climate Change Duties Report 2018-19 (PDF, 248KB)

  • Climate Change Duties Report 2017-18 (PDF, 217KB)

  • Climate Change Duties Report 2016-17 (PDF, 208KB)

  • Climate Change Duties Report 2015-16 (PDF, 208KB)

  • Climate Change Duties Report 2014-15 (PDF 156KB)

  • Biodiversity Report 2015-17 (PDF, 64.2KB)
  • Sustainability report 2014-14 (PDF 189KB)

  • Sustainability report 2012-13 (PDF, 34KB)

  • Sustainability report 2011-12 (PDF 37KB)

Updated: January 10, 2022

Performance and reporting

  • Annual reports
  • Advisory Audit Board
  • Decision review information
  • Finance
  • Performance indicators
  • Progress Update Review
  • Service standards performance
  • Staff views
  • Statistics
  • Sustainability Reports

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For organisations

  • What to expect when we receive a complaint about your organisation
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News

  • Ombudsman's findings July 2022
  • Child Friendly Complaints
  • Ombudsman's findings June 2022
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