Case summaries

Subject Month / Year Outcome
Decision making with limited information C asked for an independent review of the council's decision. July 2022 Upheld
Self-Isolation Support Grant C asked the SPSO to review the council's decision to refuse their application for a Self-Isolation Support Grant. July 2022 Upheld
Failure to take into account health conditions C, a representative for A, asked for a review of the council's decision on their application for a community care grant. June 2022 Upheld
Failure to take into account health conditions C asked for an independent review of the council's decision. June 2022 Upheld
Exceptional pressure qualifying criterion C applied to their local council for a community care grant as they had secured a tenancy after fleeing domestic abuse and needed a number of household items. May 2022 Upheld
Exceptional pressure qualifying criterion C asked for an independent review of the council's decision on their application for a community care grant. May 2022 Not upheld
Family reunion C, a representative from a charity asked the SPSO to review the council's decision regarding their client (A)'s crisis grant application. April 2022 Upheld
Change of circumstances within 28 days C asked for an independent review of the council's decision. April 2022 Upheld
Exceptional circumstances for crisis grants C requested an independent review of the council's decision on their crisis grant application. April 2022 Not upheld
Meeting the need C asked for an independent review of the council's decision. April 2022 Upheld