COVID-19 update

Our office is currently not open to visitors. We are responding to emails and are operating a limited telephone service for complaints related enquiries. Our Scottish Welfare Fund review service is available by telephone as normal. Please read our information for customers and organisations.

We are hiring!

Please note that applications are now closed.


Are you interested in joining an organisation that enjoys challenge and strives for continuous improvement?

We are currently recruiting for four Complaints Reviewers.  Further details and how to apply can be found here.  

Updated: June 22, 2020