COVID-19 update

Our office is currently not open to visitors. We are responding to emails and are operating a limited telephone service for complaints related enquiries. Our Scottish Welfare Fund review service is available by telephone as normal.  Please read our information for customers and organisations

We are hiring!

Vacancies closed

Are you interested in joining an organisation that enjoys challenge and strives for continuous improvement?

We are currently recruiting for two Complaints Reviewers.  Our Complaints Reviewers play a key role in our work, analysing and resolving complaints across a wide range of sectors including councils, NHS, housing associations, most water and sewerage providers, the Scottish Government and its agencies and departments, colleges and universities, prisons, and most Scottish public bodies. 

Further details and how to apply can be found here.

Updated: August 20, 2021