COVID-19 update

We are currently operating under hybrid working arrangements. For details on how you can access our service, please read our information for customers and organisations

Ombudsman's findings September 2021

We laid 21 decisions before the Scottish Parliament this month.  For more information, please click the link below.

Download the Ombudsman's overview (PDF, 382KB) or read it online (link is external).  Media enquiries can be made by email or via our online form.

Updated: September 22, 2021