COVID-19 update

We are currently operating under hybrid working arrangements. For details on how you can access our service, please read our information for customers and organisations

Ombudsman's findings April 2022

We laid 13 decisions before the Scottish Parliament this month.  For more information, please click the link below.

Download the Ombudsman's overview (PDF, 437KB) or read it online (link is external).  Media enquiries can be made by email or via our online form.

Updated: April 20, 2022